TERMS AND CONDITIONS

Last Updated: September 2026

Welcome to the Benguella Logistics website.

These Terms and Conditions govern your use of the website located at:

https://www.benguellalogistics.co.za/

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please discontinue your use of the website.

1. DEFINITIONS

For purposes of these Terms and Conditions:

“Benguella Logistics”, “we”, “us” or “our” means Benguella Logistics.

“Website” means https://www.benguellalogistics.co.za/ and any related pages or content operated by Benguella Logistics.

“User”, “you” or “your” means any person who accesses or uses the Website.

“Services” means the logistics, transportation, freight, delivery, warehousing or other services offered by Benguella Logistics.

2. USE OF THE WEBSITE

You may use this Website for lawful purposes only.

You agree not to:

• Use the Website for any unlawful purpose;
• Attempt to gain unauthorised access to the Website or its systems;
• Introduce viruses, malware or other harmful code;
• Interfere with the security or operation of the Website;
• Use automated systems to scrape, copy or collect Website content without permission;
• Misrepresent your identity or affiliation;
• Use the Website to transmit unlawful, defamatory, threatening or harmful material; or
• Otherwise use the Website in a manner that may damage Benguella Logistics or its reputation.

Benguella Logistics reserves the right to restrict or terminate access to the Website where we reasonably believe that these Terms and Conditions have been breached.

3. WEBSITE INFORMATION

The information contained on this Website is provided for general informational purposes.

While Benguella Logistics makes reasonable efforts to ensure that information published on the Website is accurate and current, we do not warrant that all information will always be complete, accurate, current or error-free.

Information regarding services, capabilities, routes, delivery options, pricing or availability may be subject to change.

A website enquiry, request for information or quotation request does not, by itself, constitute a binding agreement for the provision of services.

4. QUOTATIONS AND SERVICES

Any quotation, proposal or service information supplied by Benguella Logistics is subject to the specific terms and conditions applicable to that quotation or agreement.

Unless expressly stated otherwise in writing:

• A quotation is subject to availability;
• Pricing may be subject to the information supplied by the customer;
• Additional charges may apply where the actual requirements differ from those initially provided;
• Services are subject to operational availability;
• Delivery times are estimates unless expressly agreed otherwise in writing; and
• The provision of services may be subject to separate contractual terms.

Where a customer accepts a quotation or enters into a service agreement with Benguella Logistics, the terms of that agreement will govern the relevant transaction.

5. LOGISTICS AND DELIVERY INFORMATION

Estimated delivery times, collection times and transportation schedules may be affected by circumstances beyond the reasonable control of Benguella Logistics.

These circumstances may include:

• Traffic;
• Road closures;
• Weather conditions;
• Vehicle breakdowns;
• Accidents;
• Delays at collection or delivery points;
• Customs or regulatory requirements;
• Industrial action;
• Security incidents;
• Third-party delays;
• Government restrictions; or
• Other events outside our reasonable control.

Where such circumstances occur, Benguella Logistics will take reasonable steps to minimise disruption where possible.

6. INTELLECTUAL PROPERTY

Unless otherwise stated, all content appearing on this Website, including:

• Text;
• Logos;
• Branding;
• Graphics;
• Photographs;
• Videos;
• Illustrations;
• Designs;
• Layouts;
• Documents; and
• Other materials

is owned by or licensed to Benguella Logistics and is protected by applicable intellectual property laws.

You may access and view the Website for personal or legitimate business purposes.

You may not reproduce, modify, distribute, republish, sell, commercially exploit or otherwise use Website content without the prior written permission of Benguella Logistics or the relevant rights holder.

7. TRADEMARKS

The Benguella Logistics name, logo and other branding displayed on this Website may constitute trademarks or protected intellectual property.

Nothing on this Website grants you any licence or right to use these trademarks without prior written permission.

8. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services.

These links are provided for convenience and informational purposes.

Benguella Logistics does not necessarily endorse or control third-party websites and is not responsible for:

• Their content;
• Availability;
• Accuracy;
• Security;
• Privacy practices; or
• Terms and conditions.

You access third-party websites at your own risk.

9. WEBSITE AVAILABILITY

We endeavour to keep the Website available and operational, but we do not guarantee that the Website will always be available, uninterrupted, secure or free from errors.

The Website may occasionally be unavailable due to:

• Maintenance;
• Updates;
• Hosting issues;
• Technical problems;
• Security incidents; or
• Circumstances outside our reasonable control.

We reserve the right to modify, suspend or discontinue any part of the Website without prior notice.

10. DISCLAIMER

To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Benguella Logistics does not warrant that:

• The Website will meet every user’s requirements;
• The Website will always be available;
• Website content will always be completely accurate or current;
• The Website will be free from errors or defects; or
• The Website will be free from viruses or other harmful components.

Nothing in these Terms and Conditions is intended to exclude any rights or protections that cannot lawfully be excluded under South African law.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Benguella Logistics will not be liable for any loss or damage arising directly or indirectly from:

• Your use of or inability to use the Website;
• Reliance on information published on the Website;
• Website interruptions or technical failures;
• Unauthorised access to the Website;
• Viruses or other harmful software;
• Third-party websites or services; or
• Other circumstances outside the reasonable control of Benguella Logistics.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable South African law.

Where services are provided pursuant to a separate written agreement, liability relating to those services will be governed by the applicable agreement and any mandatory rights provided by law.

12. INDEMNITY

To the extent permitted by law, you agree to indemnify and hold Benguella Logistics, its directors, employees, representatives and service providers harmless against claims, losses, damages, costs or expenses arising from your unlawful or unauthorised use of the Website or your breach of these Terms and Conditions.

This clause does not apply to the extent that such liability results from the unlawful conduct, negligence or other conduct for which Benguella Logistics cannot lawfully exclude liability.

13. PRIVACY

Your use of this Website may involve the collection and processing of personal information.

The collection and processing of personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions.

Our Privacy Policy explains how we collect, use, store and protect personal information.

14. ELECTRONIC COMMUNICATIONS

When you communicate with Benguella Logistics electronically, including by submitting forms through the Website or sending emails, you acknowledge that electronic communications may be subject to inherent security risks.

Electronic communications will be treated as received in accordance with applicable law and, where applicable, any specific contractual agreement between you and Benguella Logistics.

15. USER-SUBMITTED INFORMATION

Where you submit information through the Website, you confirm that:

• The information is accurate to the best of your knowledge;
• You are authorised to provide the information;
• The information does not unlawfully infringe the rights of another person; and
• The submission does not contain unlawful, malicious or harmful material.

You remain responsible for the accuracy and legality of information you submit.

16. CHANGES TO THESE TERMS

Benguella Logistics reserves the right to update or amend these Terms and Conditions from time to time.

Changes will become effective when the updated Terms and Conditions are published on the Website.

Your continued use of the Website following the publication of amended Terms and Conditions constitutes acceptance of the updated terms.

17. GOVERNING LAW

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any dispute relating to the use of this Website will be subject to the jurisdiction of the applicable courts of South Africa, subject to any mandatory jurisdictional requirements imposed by applicable law.

18. SEVERABILITY

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be severed or limited to the minimum extent necessary, and the remaining provisions will continue to apply.

19. ENTIRE AGREEMENT

These Terms and Conditions, together with the Privacy Policy and any other applicable terms expressly referenced on the Website, constitute the terms governing your use of the Website.

Where a separate written agreement exists between Benguella Logistics and a customer or supplier, that agreement will govern the relevant business relationship to the extent that its provisions apply.

20. CONTACT DETAILS

If you have any questions regarding these Terms and Conditions, please contact:

Benguella Logistics
Telephone: +2772 523 9762
Email: info@benguellalogistics.co.za
Website: https://www.benguellalogistics.co.za/

© 2026 Benguella Logistics. All rights reserved.